Terms of Service

These Terms of Service govern your use of DropVerse, a B2B SaaS workspace that helps digital teams organize projects, client operations, reusable assets, software workflows, and team collaboration. By creating an account or using a paid feature, you agree to these terms.

Eligibility and accounts

You must provide accurate information, use an email address you control, and keep your credentials secure. You are responsible for activity under your account. One person may not create duplicate accounts to bypass limits, referral rules, or payment decisions. We may suspend or close accounts used for fraud, spam, impersonation, unlawful activity, abuse of payment systems, or interference with the platform.

B2B SaaS workspace

DropVerse provides tools and marketplace-style information. A work sample or service format is not a promise that a sale, freelancer, delivery date, or business result will occur. When you use the workspace for client operations, you remain responsible for your communications, permissions, deadlines, taxes, and final approval of your work.

Freelancer samples and usage permission

When submitting a work sample, freelancers confirm that they own it or have permission to share it and that the upload does not disclose confidential client information. By checking the sample-submission consent, the freelancer grants DropVerse a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and promote the submitted sample in DropVerse and its public Samples Vault. Where a sample is approved for publication, DropVerse may also make it available for Drop Servicers and other platform users to display in service proposals, portfolios, pitches, and marketing materials solely to promote or sell relevant digital services. This permission does not transfer ownership, authorize false claims of authorship, or permit unrelated resale or use outside service promotion. Freelancers may request removal of the public listing for future use by contacting dropverseagency@gmail.com; removal does not retroactively invalidate lawful uses made before removal or copies already distributed by third parties.

User use of samples

Drop Servicers may use approved Samples Vault items only to promote relevant services and pitch prospective clients. They must not state or imply that they personally created a freelancer’s work, remove attribution where shown, sublicense or resell the sample as a standalone asset, or use it in unlawful, misleading, defamatory, or unrelated contexts. Users are responsible for checking the sample’s description and any specific restrictions before using it.

Projects and digital workflows

Before ordering, review the service description, scope, price, delivery estimate, and required client materials. Digital deliverables may require revisions within the agreed scope. You must not use a deliverable to infringe copyright, privacy, publicity, trademark, confidentiality, or other rights. Details of cancellations and refunds are described in our Refund Policy.

Plans and payment

Starter is free. Paid plan names, features, and prices are shown on Pricing. Paid subscriptions renew according to the checkout terms until cancelled. Payments are processed by the provider shown at checkout; available providers may change. Review the provider and terms displayed before paying. The provider may process payment details, taxes, receipts, renewals, and refunds under its own terms and policies. DropVerse does not store full card numbers. Access to paid features may be limited or suspended after failed payment.

Lead marketplace and digital data products

Lead packs are digital data files supplied by third-party sellers or DropVerse. Listing approval is a platform review and is not a guarantee that every record is current, unique, verified, decision-maker-level, deliverable, or likely to convert. DropVerse retains a 20% platform commission on completed lead-pack sales; the seller's estimated net and platform fee are calculated from the checkout price and shown in the seller ledger. A pending checkout reserves one buyer seat for up to 30 minutes; expired reservations may be released. If a payment succeeds after a reservation has expired and the cap has been filled, the transaction may require manual review or refund. Before buying, review the pack description, fields, country and niche coverage, stated verification level, preview, buyer limits, and any disclosed restrictions. Unless a listing explicitly promises otherwise, a lead pack is sold as the described data snapshot, not as a promise of sales, appointments, revenue, or campaign performance. Buyers are responsible for lawful use, privacy and direct-marketing compliance, suppression lists, and validating suitability for their own purposes. Access to or download of a purchased file is evidence of digital delivery, but does not remove rights to report material misdescription, non-delivery, unlawful data, or other valid claims under applicable law.

Lead pack quality standards

Lead packs offered for sale must target a defined service, industry, buyer segment, and market; explain the observable reasons the prospects may be relevant; disclose the number of records, included fields, data date, and verification level; remove duplicate records within the pack; and identify the source and lawful basis for offering the data. Random, unrelated, misleading, or unlawfully sourced lists may be rejected or removed. Sellers must not describe a prospect as interested, qualified, or ready to buy without evidence. DropVerse may assign a preliminary quality score and request corrections, reject, suspend, or remove a pack. The score and approval are review aids, not a guarantee that each record is accurate or will convert. Buyers remain responsible for validating data and complying with applicable privacy, direct-marketing, and suppression-list requirements.

Digital delivery, refunds, and subscriptions

By purchasing a digital lead pack, software plan, or digital service, you ask us to begin providing the paid access or delivery described at checkout. The transaction receipt, order or purchase ID, account access logs, download records, file version and hash where available, delivery timestamps, project brief, submitted files, messages, revision history, and support correspondence may be retained as transaction records. These records may be shared with the relevant payment provider or dispute-resolution process when needed to verify authorization, delivery, usage, cancellation, or a refund request.

We do not promise that a payment provider or card issuer will decide a dispute in DropVerse’s favor. We will respond to disputes with accurate, relevant evidence and may challenge a claim that contradicts the transaction record, such as a false claim of non-delivery where access or delivery is documented. You agree to provide truthful information and cooperate with reasonable requests to investigate a payment issue. Deliberately false claims, account abuse, or attempts to obtain duplicate refunds and retain the same digital goods may result in access restrictions and may be referred to the payment provider. Nothing in these Terms prevents a buyer from exercising a legitimate dispute right or limits any non-waivable legal protection.

For subscriptions, the checkout must disclose the amount and billing interval. By checking the required consent and completing payment, you authorize the displayed recurring charge until cancellation. You may cancel future renewals using the available billing controls or by contacting support; cancellation generally stops future charges and does not automatically refund a completed billing period. We will assess refund requests under the published Refund Policy, the offer shown at checkout, the payment provider’s rules, and applicable law. Where required by law, mandatory cancellation and refund rights still apply.

Payment disputes and fair use

Please contact dropverseagency@gmail.com promptly if you do not recognize a charge or believe a product was not delivered or materially differed from its description, so we can investigate and provide records. This request is not a condition for exercising rights available through your bank, card issuer, PayPal, or another payment provider. We may temporarily restrict an account when there is credible evidence of fraud or repeated payment abuse, while preserving access to the process for reviewing a genuine complaint.

Referrals and payouts

Referral rewards are calculated only on eligible, verified activity under the current program rules. Self-referrals, misleading promotion, spam, and duplicate attribution do not qualify. Earnings are not guaranteed. Payouts may be reviewed for fraud, refunds, chargebacks, and compliance before release.

Acceptable use

You may not reverse engineer the service, scrape private data, upload malware, bypass security, submit false payment details, distribute unlawful content, or use DropVerse to facilitate fraud or harassment. We may remove content and limit access when reasonably necessary to protect users, providers, or the platform.

Disclaimers and liability

The platform is provided on an as-available basis. We do not guarantee uninterrupted access, a particular revenue level, client acquisition, freelancer availability, or business outcome. To the maximum extent permitted by law, DropVerse is not liable for indirect, incidental, special, or consequential loss. Nothing here excludes liability that cannot legally be excluded.

Changes and contact

We may update these terms when the service, law, or payment architecture changes. Material changes will be posted on this page. Questions, complaints, and legal notices should be sent to dropverseagency@gmail.com.